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Cancellation information winter 2020/2021

 

Pre-Winter 2020
Direct bookings until departure 27.12.2020
(valid for already made as well as for new reservations)


until
3
days before arrival - can be canceled free of charge*
2-1 days before arrival 90% of the total amount
No-show, late arrival or early departure 100% of the total amount

*We keep your deposit (with cancelation until 5 days before arrival)
and credit it to you for your next stay with us.


Winter 2020/21
Direct bookings in the period from arrival 25.12.2020 to 25.04.2021
(valid for already made as well as for new reservations)

until 15 days before arrival - can be canceled free of charge*
14-2 days before arrival 90% of the total amount
1 day before arrival, no-show, later arrival or earlier departure 100% of the total amount.

*We keep your deposit (with cancelation until 5 days before arrival)
and credit it to you for your next stay with us.

 

 

Further regulations for the winter season 2020/21
Direct bookings in the period from arrival 07.12.2020 to 25.04.2021
(valid for already made as well as for new reservations)


We wish that you can plan your vacation carefree
and guarantee you a free cancellation up to 2 days / 48 hours
before arrival if the reason is:

 

  • a travel warning for the state of Tyrol
    which is in force up to 1 week before the start of the journey.


Should this occur, we will cancel your booking free of charge (valid for reservations up to April 2021). We will convert the down payment you have already made into a voucher that does not expire and can be redeemed at your new desired date.

 

Summer 2021
Direct bookings from june until 24.10.2021
(valid for already made as well as for new reservations)


until
10
days before arrival - can be canceled free of charge*
9-6 days before arrival 70% of the total amount
5-1 days before arrival 90% of the total amount
No-show, late arrival or early departure 100% of the total amount

*We keep your deposit (with cancelation until 5 days before arrival)
and credit it to you for your next stay with us.


Changes and cancellations are only valid in writing!
The General Terms and Conditions for the Hotel Industry 2006 (AGBH) apply.
If less than the booked number of people arrive, the full apartment or room rate will be charged.


Travel insurance
We recommend travel insurance through the "Europäische Reiseversicherung".
Cancellation coverage even with Covid-19 illness despite pandemic status.
Read more about this on the following link:

Information sheet Cov-19 insurance coverage

European travel insurance Allegra

 

 

 

Test station in Sölden
Sölden continues to offer guests the opportunity to be tested for the corona virus directly in Sölden. The tests are carried out at specially set up screening stations. These are still the PCR nose and throat tests, the results of which are known within 24 hours. The test costs amount to € 85,-- per test.