We can guarantee the floor when booking an apartment. However, we would be happy to take your wishes into account and will make every effort to address these.
Please note that smoking is not permitted throughout the establishment. You are free to smoke on the balcony or in front of the residence. Cleaning costs will be charged in the case of non-compliance. Extensions are confirmed only by reception.
Raclette, chees-fondue or meat-fondue
The preparation of raclette, cheese fondue or meat fondue is not permitted in the apartment. In case of intentional disregard of these regulations an additional fee of EUR 300, - will be charged. This amount can not be charged against the final cleaning fee and is also not intended to cover various damages.
Check in - Check out
- on arriving day at 4.pm
- on departure day at 9.am
If you should want to check out later, ask please at the reception for possibilities. With departure to 3.pm we compute 50% of the room price. Starting from 3.pm we charged for the full room price.
Bathrobes as well as bath shoes - you can rent them during the stay with us. Gladly you can park on request your car in our garage against surcharge.
A parking place per room is free of charge in front of the house.
Dogs are sadly not allowed in the Residenz Allegra due to allergies affected by their coats. We reserve the right to cancel your booking on our part should you arrive with a dog. The room will be charged.
Prices & cancellation
Price adjustments we reserve ourselves. With appearance of new price lists, preceding lose their validity.
Payment by cash (EURO). We do not accept credit cards, debit cards, cheques or foreign currencies.
If there are any damages to the furnishings in and around the establishment, then the damage sum shall be payable from the person responsible and charged on-site in CASH.
Cancellation policy for winter 2020/2021
from 62 days to 32 days before the day of arrival –> 40% of the total amount
from 31 days to 8 days before the day of arrival –> 70% of the total amount
from 7 days to the 4th day before the day of arrival –> 90% of the total amount
from 3 days before the day of arrival or no-show, later arrival or earlier departure
100% of the total amount will be charged
Change & cancellations is only valid in writing form!
The General Terms and Conditions for the Austrian Hotel Industry apply (AGBH 2006).