CANCELLATION GUARANTEE
for your summer vacaton 2020
"plan your vacation safely and carefree"
There is no cancellation charge up to 1 day before arrival.
This regulation only applies to bookings on their arrival
in the period between 01.06.2020 to 15.09.2020.
Rooms & apartments
We can guarantee the floor when booking an apartment. However, we would be happy to take your wishes into account and will make every effort to address these.
Smoking
Please note that smoking is not permitted throughout the establishment. You are free to smoke on the balcony or in front of the residence. Cleaning costs will be charged in the case of non-compliance. Extensions are confirmed only by reception.
Raclette, chees-fondue or meat-fondue
The preparation of raclette, cheese fondue or meat fondue is not permitted in the apartment. In case of intentional disregard of these regulations an additional fee of EUR 300, - will be charged. This amount can not be charged against the final cleaning fee and is also not intended to cover various damages.
Check in - Check out
- on arriving day at 4.pm
- on departure day at 9.am
If you should want to check out later, ask please at the reception for possibilities. With departure to 3.pm we compute 50% of the room price. Starting from 3.pm we charged for the full room price.
Other matters
Bathrobes as well as bath shoes - you can rent them during the stay with us. Gladly you can park on request your car in our garage against surcharge.
A parking place per room is free of charge in front of the house.
Dogs are sadly not allowed in the Residenz Allegra due to allergies affected by their coats. We reserve the right to cancel your booking on our part should you arrive with a dog. The room will be charged.
Prices & cancellation
Price adjustments we reserve ourselves. With appearance of new price lists, preceding lose their validity.
Payment options
Payment by cash (EURO). We do not accept credit cards, debit cards, cheques or foreign currencies.
Damages
If there are any damages to the furnishings in and around the establishment, then the damage sum shall be payable from the person responsible and charged on-site in CASH.
Cancellation policy
Changes and cancellations are accepted only in written form. The General Terms and Conditions for the Austrian Hotel Industry apply (AGBH 2006).
Cancellations more than three months in advance before your day of arrival: free of charge.
3 months to 1 month prior to arrival: 50% of the total package price.
1 month to 7 month prior to arrival: 80% of the total package price.
7 days prior to arrival: 100% of the total package price.
